Privacy Policy

This Privacy Notice for Joe Doamo (doing business as Joe Doamo: Websites & Words) ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services, including when you visit our website at https://www.joedoamo.co.uk, use our web design and copywriting services, or engage with us in other related ways.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contactjoedoamo@protonmail.com

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Summary of key points

What personal information do we process? We collect personal information that you voluntarily provide — specifically your name and email address — through our contact form.

Do we process any sensitive personal information? No. We do not process sensitive personal information.

Do we collect any information from third parties? No. We do not collect any information from third parties.

How do we process your information? We process your information to respond to your enquiry and to deliver our services.

Do we share your information? We do not sell, share, or disclose your personal information to third parties.

How do we keep your information safe? Our website is hosted on Netlify with HTTPS encryption. No electronic transmission can be guaranteed 100% secure, but we take reasonable steps to protect your data.

What are your rights? Depending on where you are located, you may have rights regarding your personal information including the right to access, correct, or delete it. Contact us at contactjoedoamo@protonmail.com

to exercise these rights.

1. What information do we collect?

We collect personal information that you voluntarily provide to us through our contact form. This includes:

• Your name
• Your email address
• Any information you choose to include in your message

We do not collect sensitive personal data, biometric data, financial information, or any data relating to your characteristics, internet activity, or purchasing behaviour.

2. How do we process your information?

We process your personal information for the following purposes:

• To respond to your enquiry — we use your name and email address to reply to your message.
• To deliver and facilitate our services — we use your information to provide web design and copywriting services.
• To send administrative information — we may contact you regarding your project, changes to our terms, or other relevant updates.
• To fulfil contractual obligations — where you become a client, we use your information to fulfil our working agreement.

3. Legal bases for processing

We process your personal information under the following legal bases:

• Consent — you provide your information voluntarily through our contact form.
• Performance of a contract — where we enter into a working agreement with you.
• Legal obligations — where required by applicable law.

4. When and with whom do we share your information?

We do not sell, share, or disclose your personal information to third parties. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve months. We will not sell or share personal information belonging to website visitors, users, or clients.

In the event of a business transfer, merger, or sale, your information may be transferred as part of that transaction.

5. How long do we keep your information?

We retain your personal information only for as long as necessary for the purposes set out in this policy:

• Enquiry data is retained for up to 1 year.
• Client data is retained for up to 6 years following the end of our working relationship, in accordance with UK legal and accounting obligations.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it.

6. How do we keep your information safe?

Our website is hosted on Netlify and served over HTTPS, meaning data transmitted through our contact form is encrypted in transit. We have implemented reasonable technical and organisational security measures to protect your personal information. However, no electronic transmission over the Internet can be guaranteed 100% secure.

7. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. By using our services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from a minor, please contact us at contactjoedoamo@protonmail.com.

8. What are your privacy rights?

Depending on where you are located, you may have the following rights under applicable data protection law:

• Right to access your personal information
• Right to correct inaccuracies in your personal information
• Right to request deletion of your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at contactjoedoamo@protonmail.com or via our contact form.

If you are located in the UK or EEA and believe we are unlawfully processing your personal information, you have the right to complain to the UK Information Commissioner's Office (ICO) or your relevant data protection authority.

9. Controls for Do-Not-Track features

We do not currently respond to Do-Not-Track browser signals as no uniform technology standard for recognising and implementing DNT signals has been finalised.

10. United States residents

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights under your state's privacy laws, including the right to access, correct, delete, or opt out of the sale of your personal data. We do not sell personal data. To exercise your rights, contact us at contactjoedoamo@protonmail.com.

11. Do we make updates to this notice?

We may update this Privacy Notice from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this notice periodically.

12. How can you contact us about this notice?

If you have questions or comments about this notice, please contact us at:

Joe Doamo — Websites & Words
United Kingdom
contactjoedoamo@protonmail.com

13. How can you review, update, or delete your data?

To request access to, correction of, or deletion of your personal information, please visit our contact page or email us at contactjoedoamo@protonmail.com. We will respond in accordance with applicable data protection laws.